常見問題 Frequently Asked Questions

我需要保留收據嗎? Do I need to keep my receipt?

答:需要,請保留實體收據發票或電商平台購買記錄,以證明購買日期及香港澳門境內授權零售商/分銷商。

A: Yes, please keep the physical receipt or purchase record of the e-commerce platform to prove the purchase date and the authorized retailer/distributor in Hong Kong and Macau.

需要登記保養嗎? Do I need to register for the warranty?

答:不需要,只需要自行保留購買收據及代理商貼紙以便在使用我們售後服務時提供證明。

A: No, you don't need to. Simply keep your purchase receipt and the distributor's sticker as proof when utilizing our after-sales services.

授權零售商 / 分銷商列表 Authorized Retailers / Distributors List

答:我們僅提供香港特別行政區及澳門特別行政區授權零售商 / 分銷商列表,海外地區請向當地商戶查詢。

A: We only provide the list of authorized retailers / distributors in Hong Kong SAR and Macau SAR. For overseas regions, please contact local merchants for enquiries.

客戶服務中心地址及聯絡方法 CS Centre Contact Information

答:請按此查看

A: Please click here to view

網店服務資訊 Online Store Information

網店購物條款規則在那裡看到?Where can I find the online shopping terms?

購物流程
如何支付
退貨退款

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